Shipping & Returns

 

Shipping Information

Standard delivery (UK mainland only) – £Love

Next day delivery - £4.95

Same day delivery - £20.00 (available in London only) 

 

Easy Returns & Exchanges

We hope you are delighted with your purchase from AEQUILL. However if you are not completely satisfied with your purchase, simply return the goods back to us within 14 days of receipt and we will issue you a full refund upon receipt, subject to the terms and conditions detailed below.

Please handle all items with care. Item(s) must be returned to us intact, undamaged and as soon as reasonably possible. 

Please return your item along with the payment receipt in its originally packaging to:

AEQUILL (Returns)

57c Elizabeth Avenue

London

N1 3BQ

We highly recommend that you obtain Proof of Postage when you send your items back. We will notify you once we have received the item. Please allow 5 days from the time we receive your return for the refund to be processed.

Until we receive your return to our warehouse, the items and their condition are your responsibility. We do recommend using a traceable service and to keeping proof of postage. The cost of returning goods lies with the customer.